Responsible Gaming
Caspero is committed to providing a safe, fair, and enjoyable gaming environment for all our Aussie players. We believe that gambling should always be a form of entertainment, and we encourage everyone to play responsibly. This guide outlines our approach to responsible gaming and the tools we provide to help you manage your play.
Our Commitment to Responsible Gaming
At the core of our operation is a strong commitment to player protection. We see it as our duty to create a transparent atmosphere where players have access to all the necessary information and tools to make informed decisions about their gambling. Our platform is designed to support a balanced approach to gaming, ensuring it remains a fun pastime.
Tools to Help You Stay in Control
We provide a range of tools that empower you to manage your gaming activity effectively. These features are easily accessible within your account settings and can be adjusted at any time. We encourage all our players who play Caspero for real money to familiarise themselves with these options. The main tools available include:
- Deposit Limits: Control how much money you can deposit into your account daily, weekly, or monthly.
- Loss Limits: Set a cap on the maximum amount you can lose over a specific period.
- Wager Caps: Limit the total amount you can wager within a set timeframe.
- Session Timers: Keep track of how long you’ve been playing with on-screen reminders.
- Cooling-Off Period: Take a short break from gambling, from 24 hours up to six weeks.
- Self-Exclusion: Block access to your account for a longer period, typically six months or more.
For more details on our operational philosophy, you can read the Caspero about us page.
Identifying Problem Gambling
Responsible gaming means being aware of your own habits. It’s important to recognise the signs that gambling may be becoming more than just entertainment. Some common indicators include spending more money or time than you can afford, chasing losses, gambling affecting your relationships or work, or feeling anxious or guilty about your gaming. If you recognise any of these signs in yourself, it may be time to use our control tools or seek further support.
Getting Help and Support
If you feel that your gambling is no longer enjoyable or is becoming difficult to control, there are excellent professional organisations in Australia that can provide free and confidential support. We strongly recommend reaching out to services like Gambling Help Online, Gambler’s Help, or Lifeline. These organisations offer expert advice and counselling to help you get back on track.
Underage Gambling Prevention
Caspero strictly prohibits anyone under the age of 18 from opening an account or playing on our platform. We employ rigorous verification processes to confirm the age of all our players, ensuring we maintain a secure and compliant gaming environment for adults only.